Telegram Auto Reply Bot for Your Business
Your team cannot watch Telegram at midnight, and your customers message anyway. RevoplyAI answers every message automatically (24/7, in Arabic and English) using AI trained only on your company's knowledge base, and hands the conversation to your team when a person is needed.
Can Telegram reply to messages automatically?
Yes: a business can reply on Telegram automatically through an official bot connected to an AI platform. The Telegram app itself has no built-in auto reply for regular accounts, but a Telegram bot connected to RevoplyAI receives your customers' messages and answers them instantly from your company's own information (prices, schedules, and policies) 24/7 in Arabic (including dialects) and English, escalating complex conversations to your team.
How to set auto reply in Telegram: three ways compared
Telegram offers more than one route to an automatic reply, and they fit different jobs. Telegram Business, which comes with a Telegram Premium subscription, adds an away message and a greeting message to your own account. Both are fixed text. Autoresponder apps on your phone also reply from your account, with fixed text or keyword rules, and only while that phone stays online.
A Telegram bot auto reply works another way. Customers write to your business bot, not to your personal account, and every message reaches the software connected behind it. Connect that bot to RevoplyAI and each question gets a real answer from your knowledge base: what a service costs, whether you deliver to a district, what time you close on Friday.
If all you need is "we're closed, back at 9", Telegram's own away message does the job. When customers ask the same questions every day and expect an answer rather than an apology, that is the work an AI bot is for.
| Criterion | Telegram Business away message | Autoresponder app on your phone | AI bot on your knowledge base |
|---|---|---|---|
| What you need | Telegram Premium | A phone that stays online | A bot from @BotFather |
| What the customer gets | One fixed message | Fixed text or a keyword match | An answer to the question they asked |
| Where customers write | Your personal account | Your personal account | Your business bot |
| When a person is needed | You reply later | You reply later | The chat moves to your team inbox |
What changes when you auto reply Telegram messages from a bot
Telegram is the one channel we let you connect inside the sign-up wizard itself, because it takes a single step: create a bot with @BotFather, copy its token, paste it into RevoplyAI. There is no Meta business account to set up and no approval queue.
Two details are worth knowing before you connect. RevoplyAI answers direct messages to the bot, so the bot's inline mode (the "@bot ..." form typed inside other chats) stops working while it is connected. And a bot delivers its messages to one system at a time: connecting a bot that already runs somewhere else moves its messages to us.
You can run a Telegram auto reply free of charge on the Basic plan: 175 AI credits a month, roughly six AI replies a day, enough to watch it answer real customers before you pay for anything. Voice notes are transcribed on every plan, so a customer who records a question still gets a written answer. When the bot cannot help, the conversation moves to your team inbox, and the AI stops replying once someone on your team answers.
How to set up AI auto replies on Telegram
Connect your Telegram bot
Create a bot with @BotFather (or use your existing one) and connect it to RevoplyAI in a couple of clicks, no coding required.
Train the AI on your business
Upload documents, links, and FAQs. The bot answers only from your knowledge base, no made-up answers, no generic replies.
Go live in minutes
Turn on auto replies and let the AI handle up to 80% of customer inquiries instantly, escalating to your team when needed.
Everything a Telegram auto reply bot should do
24/7 instant AI replies
Customers get accurate answers in seconds, around the clock, without your team online.
Arabic & English, incl. dialects
Replies naturally in Gulf, Egyptian, and Levantine dialects, or English, matching the customer's language.
Trained on your knowledge base
Answers come only from your own documents, prices, and policies, not generic AI guesses.
Human handoff
Complex or sensitive conversations are escalated to your team automatically with full context.
Works alongside WhatsApp
Run the same trained AI on Telegram, WhatsApp, and your website: one knowledge base, every channel.
Unified inbox & analytics
Your whole team works Telegram, WhatsApp, and website chats from one inbox, with lead capture and a record of what customers keep asking.
Telegram auto reply: frequently asked questions
How do I set up an auto reply bot on Telegram?
Create a bot with @BotFather in Telegram, connect it to RevoplyAI, and add your business knowledge. The AI then replies to every message your bot receives automatically, the whole setup usually takes under 15 minutes and requires no coding.
Is there a free Telegram auto reply bot?
Yes. RevoplyAI has a free plan with no credit card required, so a business can launch an AI auto reply bot on Telegram at no cost, prove it on real customer messages, and upgrade only when conversation volume grows.
Can the Telegram bot answer real customer questions, not just fixed replies?
Yes. Unlike keyword-based auto reply bots that send canned responses, RevoplyAI understands each question and answers it specifically using your company's actual information (prices, policies, availability) in the customer's own language.
Can I use the same bot for Telegram and WhatsApp?
Yes. RevoplyAI runs the same AI, trained once on your knowledge base, across Telegram, WhatsApp, and your website, with all conversations in one unified inbox.
Does it reply in Arabic?
Yes: Arabic and English are supported on every plan, including regional Arabic dialects. The bot automatically replies in the language the customer writes in.
Put your company's Telegram on autopilot today
Join the businesses automating up to 80% of customer inquiries with AI auto replies, and giving their team back the hours those questions used to cost. Free plan, no credit card, live in minutes.