RevoplyAI Integrations
RevoplyAI meets your customers where they already are — WhatsApp, Telegram, Facebook Messenger, Instagram DMs and your website — and learns your business from the documents you already have.
Channels · live
WhatsApp Business API
The official WhatsApp Business API. RevoplyAI is a verified Meta Tech Provider, so there is no unofficial automation and no ban risk on your number.
WhatsApp AI chatbot →Telegram
The same AI, trained on the same knowledge base, answering your customers on Telegram.
Telegram AI auto reply →Facebook Messenger
NewConnect your Facebook Page inbox through Meta's official Messenger Platform. The AI answers page messages from the same knowledge base, and your team can take over at any point.
Instagram DMs
NewConnect your Instagram professional account through Meta's official Instagram Messaging API. Story replies and direct messages are answered instantly, in Arabic or English.
Website chat widget
Add the same assistant to your website as a chat widget. Every conversation lands in one unified inbox, with human takeover.
Knowledge sources · live
PDF & Word documents
Upload price lists, policies, menus, catalogues and prospectuses. The bot answers only from your material.
Text & web links
Paste text or point it at pages on your website — FAQs, service pages, policies.
YouTube videos
Use your existing video content as a knowledge source alongside your documents.
Salla store sync
NewConnect your Salla store once and the assistant answers from your live catalogue and stock instead of a static document — products, prices and availability stay current with nothing to re-upload. Included on every plan.
On the roadmap · not available yet
Everything in this list is in development or planned. It is not part of RevoplyAI today — the live channels and knowledge sources are the two sections above. If one of these would matter to your business, tell us and we'll prioritise it and bring you in early.
E-commerce platforms
More store platforms to connect, so the AI answers from live order and stock data instead of a static document.
- ZidComing soonPlanned
The same live store connection for Zid merchants: products, prices, order lookups and returns policy in every reply.
- ShopifyComing soonPlanned
Sync your catalogue and orders from Shopify so customers get accurate answers about what's in stock and where their parcel is.
- WooCommerceComing soonPlanned
A plugin for WordPress stores that pushes products, stock and order status into your knowledge base automatically.
New channels
More places your customers already message you, all feeding the same unified inbox.
- AI voice agentComing soonPlanned
Answer phone calls with the same knowledge base — natural Arabic and English speech, with escalation to a human on request.
- TikTok DMsComing soonPlanned
Reply to the direct messages your TikTok content generates, instead of losing them between posts.
- X (Twitter) DMsComing soonPlanned
Handle support requests that arrive as X direct messages from the same inbox and the same knowledge base.
- Google Business ProfileComing soonPlanned
Answer the messages people send from your Google Maps and Search listing — often the first message a new customer sends.
Team and workflow
Tools for the people behind the AI — on the move, and connected to the rest of your stack.
- iOS & Android appComing soonIn development
Follow conversations, take over from the AI and check performance from your phone, with push notifications for anything escalated.
- Slack & Microsoft TeamsComing soonPlanned
Send escalations, hot leads and daily summaries to the channel your team already watches.
- Zapier, Make & open APIComing soonPlanned
A documented API, webhooks and no-code connectors so a conversation can trigger anything else you run.
- CRM syncComing soonPlanned
Push qualified leads and full conversation history into HubSpot, Salesforce or Zoho, so sales picks up where the AI stopped.
Selling inside the chat
Turn a conversation into a booking, a payment or a tracked order without leaving the thread.
- Payment linksComing soonPlanned
Let the AI issue a payment link through Tap, Moyasar or Stripe and confirm the order once it clears.
- Shipment trackingComing soonPlanned
Live tracking answers from Aramex, SMSA, DHL and the other carriers behind the single most common support question.
- Appointment bookingComing soonPlanned
Book, reschedule and remind against Google Calendar or Calendly — built for clinics, salons and service businesses.
- Campaigns & satisfaction scoresComing soonPlanned
Segment your contacts, send approved template campaigns, then measure CSAT and sentiment per conversation.
Integrations — FAQ
Which channels can RevoplyAI answer on?
WhatsApp (through the official WhatsApp Business API), Telegram, Facebook Messenger, Instagram DMs, and a chat widget on your own website. All of them feed one shared inbox, so a customer who starts on Instagram and follows up on WhatsApp doesn't have to repeat themselves.
Do I need a developer to connect a channel?
No. Connecting WhatsApp or Telegram is a guided flow in the dashboard — you authorise the number and the channel goes live. Most accounts are answering customers in under 15 minutes without anyone writing code.
Do I have to change my WhatsApp number?
No. You keep your existing WhatsApp Business number and connect it through the official API. Your customers see the same number they already have saved.
Is there a Salla integration?
Yes. Salla store sync is live and included on every plan. You connect your store once and the assistant answers from your live catalogue and stock — what's available, what it costs, what's out of stock — instead of a static document you have to keep re-uploading. Zid, Shopify and WooCommerce are on the roadmap; tell us which one you need and we'll bring you in early.
How does RevoplyAI learn about my business?
You upload the documents you already have — price lists, product catalogues, policy pages, FAQs — or point it at your website, and it answers from those. There's no scripting of conversation trees and no keyword menus to maintain.
What happens when the AI can't answer?
It hands the conversation to your team in the unified inbox with the full history attached, rather than guessing. You can also set topics that should always route to a human, such as complaints or refunds.