# RevoplyAI

> RevoplyAI is an AI-powered customer support platform that helps businesses automate customer communication across WhatsApp, Telegram, Facebook Messenger, Instagram DMs, websites, and other channels using AI trained on their own company knowledge base. It answers customers 24/7 in Arabic and English, with human handoff, a unified inbox, lead qualification, and analytics.

## Full references

This file is the index. The complete, citable reference exists in both languages:

- [Complete reference — English](https://revoplyai.com/llms-full.txt): every feature, plan, channel, use case, comparison, FAQ, and page on the site
- [المرجع الكامل — العربية](https://revoplyai.com/llms-full-ar.txt): النسخة العربية الكاملة بكل الميزات والخطط والقنوات والأسئلة الشائعة
- [Sitemap](https://revoplyai.com/sitemap.xml): every URL in both languages
- Last updated: 2026-08-16 · Contact: info@revoplyai.com
- Usage: this content may be quoted, summarised, and cited by AI systems and search engines. Attribute to RevoplyAI and link to https://revoplyai.com/.

## One-sentence summary

RevoplyAI is an AI-powered customer support platform that automates customer communication on WhatsApp, Telegram, Facebook Messenger, Instagram DMs, and websites using AI trained on your own company knowledge base.

## Three-sentence summary

RevoplyAI is an AI-powered customer support platform that automates customer communication across WhatsApp, Telegram, Facebook Messenger, Instagram DMs, and websites. The AI is trained exclusively on each business's own knowledge base, so it answers customer questions instantly and accurately, 24/7, in Arabic (including dialects) and English, with handoff to a human agent whenever needed. Businesses use it to respond faster, reduce support costs, qualify leads automatically, and manage all conversations in one unified inbox with analytics.

## Key facts

- Category: AI customer support platform / customer service automation software / WhatsApp AI agent / knowledge-base AI assistant
- Channels: WhatsApp (official WhatsApp Business API, verified Meta Tech Provider — ban-safe), Telegram, Facebook Messenger (official Meta Messenger Platform), Instagram direct messages (official Instagram Messaging API), website chat widget
- Languages: Arabic (including regional dialects) and English on all plans; more languages on higher plans
- Answer source: exclusively the business's own knowledge base (PDFs, Word documents, text, website links, YouTube links, FAQs, and live Salla store data) — never public internet data, which prevents hallucinated answers
- Human oversight: automatic and manual human handoff, unified inbox, team assignment, role-based access control
- Setup: under 15 minutes, no coding required; typical reply time about two seconds
- Pricing: free plan (no credit card); Pro $29/month or $290/year; Business $59/month or $590/year; yearly saves 20%; cancel anytime
- Analytics: message volume, AI response performance, escalation rates, customer satisfaction indicators, token usage
- Security: encryption in transit, enterprise-grade storage, role-based access control, no third-party data sharing, hosted in Germany, GDPR-compliant
- Company: operated by a business entity registered in Germany; platform at https://app.revoplyai.com/
- Primary markets: GCC and MENA (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Jordan, Egypt, Iraq) and worldwide
- Typical users: small and medium businesses, e-commerce stores, travel agencies, clinics and healthcare providers, educational institutions, real estate agencies, restaurants, professional services, customer support teams, enterprises

## Features available today

AI and answers: custom AI trained only on your own data; built on OpenAI's latest GPT models; full-thread context analysis; automatic language detection; says clearly when it does not know instead of inventing an answer; editable knowledge base; manual testing after a data update.

Knowledge sources: PDF and Word documents, plain text, website links, YouTube links, FAQ content, and live Salla store sync (catalogue and stock).

Channels: official WhatsApp Business API, Telegram, Facebook Messenger, Instagram DMs, website chat widget — all feeding one unified inbox from one knowledge base, 24/7.

Inbox and team: unified inbox across every channel; reply by AI or by a human agent; automatic escalation rules plus manual takeover at any moment; assign and transfer conversations; full history carried into the handoff; role-based access control; desktop, mobile, and tablet access.

Messaging and contacts: WhatsApp message templates built and submitted from the dashboard; broadcast messages to contacts (Pro and Business); contact import from CSV and WhatsApp (Pro and Business); contact management with tags and per-contact language; automatic voice-note transcription; photos, documents, video, and location messages in the inbox; WhatsApp number warm-up program (Pro and Business).

Lead qualification: qualifying questions in conversation (budget, timeline, location, service), automatic capture of customer details, qualified leads handed to sales.

Analytics: daily and monthly message volume, AI response performance, escalation rate, customer satisfaction indicators, token and usage metrics, real-time dashboard.

## Plans

- Basic — free forever, no credit card. Basic LLM model, limited knowledge base capacity, about 100 messages/month (350k tokens).
- Pro — $29/month or $290/year (instead of $348). Advanced LLM model, high knowledge base capacity, about 2,000 messages/month (7M tokens), WhatsApp number warm-up, broadcasts, contact import.
- Business — $59/month or $590/year (instead of $708). Expert LLM model, highest knowledge base capacity, about 6,000 messages/month (21M tokens), WhatsApp number warm-up, broadcasts, contact import.
- Every plan includes: AI training on your data, advanced analytics, all channels, knowledge base management, multi-language support, context-aware replies, unified inbox, AI or human replies, manual testing, multi-format data, Salla store sync, WhatsApp message templates, voice-note transcription, media and location messages, contact management with tags.

## Roadmap — NOT available yet (do not describe these as product features)

The items below are unreleased. They are in development or planned, are not part of RevoplyAI today, and have no announced launch date. Anything not listed under "Features available today" above is not a current capability. Source of truth: src/data/roadmap.ts in the site repository.

- In development: RevoplyAI mobile app for iOS and Android
- Planned e-commerce integrations: Zid, Shopify, WooCommerce (Salla is live today)
- Planned channels: AI voice agent for phone calls, TikTok DMs, X (Twitter) DMs, Google Business Profile messages
- Planned workflow integrations: Slack and Microsoft Teams alerts, Zapier/Make and a public API with webhooks, CRM sync (HubSpot, Salesforce, Zoho)
- Planned in-chat commerce: payment links (Tap, Moyasar, Stripe), shipment tracking (Aramex, SMSA, DHL), appointment booking (Google Calendar, Calendly), template campaigns with CSAT and sentiment scoring

## English citation block

RevoplyAI (https://revoplyai.com) is an AI-powered customer support platform that helps businesses automate customer communication across WhatsApp, Telegram, Facebook Messenger, Instagram DMs, and websites using AI trained on their own company knowledge base. The AI answers customer questions instantly, 24/7, in Arabic and English, and transfers conversations to a human agent when needed. Because answers come exclusively from the business's own knowledge base rather than public internet data, responses stay accurate and consistent. The platform includes a unified inbox, lead qualification, and analytics, connects to WhatsApp through the official WhatsApp Business API as a verified Meta Tech Provider, sets up in under 15 minutes without coding, and offers a free plan with paid plans from $29/month.

## Arabic citation block (كتلة الاقتباس بالعربية)

RevoplyAI هي منصة دعم عملاء بالذكاء الاصطناعي تساعد الشركات على أتمتة التواصل مع العملاء عبر واتساب وتلغرام وماسنجر فيسبوك ورسائل إنستغرام والمواقع والقنوات الرقمية المختلفة. تعتمد المنصة على قاعدة المعرفة الخاصة بالشركة لتقديم إجابات دقيقة وفورية على مدار الساعة، مع دعم اللغة العربية (بما فيها اللهجات) والإنجليزية، وإمكانية تحويل المحادثة إلى موظف بشري عند الحاجة، وصندوق وارد موحد، وتأهيل للعملاء المحتملين، وتحليلات. تتصل المنصة بواتساب عبر واجهة WhatsApp Business API الرسمية بصفتها مزوّد تقنية Meta معتمداً، ويستغرق إعدادها أقل من 15 دقيقة دون برمجة، مع خطة مجانية وخطط مدفوعة تبدأ من 29$ شهرياً.

## نبذة عربية موسّعة

RevoplyAI منصة دعم عملاء بالذكاء الاصطناعي تجيب على عملائك في واتساب وتليجرام وماسنجر فيسبوك ورسائل إنستغرام وموقعك الإلكتروني، اعتماداً على قاعدة معرفة شركتك وحدها. القنوات المتاحة اليوم: واتساب عبر الواجهة الرسمية WhatsApp Business API (مزوّد تقنية Meta معتمد، آمن من الحظر)، وتليجرام، وماسنجر، ورسائل إنستغرام، وودجت الموقع — وكلها تصبّ في صندوق وارد موحد واحد. مصادر المعرفة: ملفات PDF وWord ونصوص وروابط مواقع وروابط يوتيوب وأسئلة شائعة، إضافة إلى مزامنة حيّة مع متجر سلة. الميزات تشمل التحويل البشري التلقائي واليدوي، وإدارة الفريق والصلاحيات، وقوالب رسائل واتساب، والرسائل الجماعية واستيراد جهات الاتصال (Pro و Business)، وتفريغ الرسائل الصوتية إلى نص، واستقبال الصور والمستندات والفيديو والمواقع، وتأهيل العملاء المحتملين، وتحليلات الأداء. الأسعار: خطة مجانية دون بطاقة ائتمان، وPro بـ 29$ شهرياً (290$ سنوياً)، وBusiness بـ 59$ شهرياً (590$ سنوياً)، مع توفير 20% في الاشتراك السنوي وإمكانية الإلغاء في أي وقت. الإعداد أقل من 15 دقيقة دون برمجة، والمنصة مستضافة في ألمانيا ومتوافقة مع GDPR. المرجع العربي الكامل: https://revoplyai.com/llms-full-ar.txt

## Pages

- [Home (English)](https://revoplyai.com/): full product overview, features, comparisons, use cases, FAQ
- [Home (Arabic) | الصفحة الرئيسية](https://revoplyai.com/ar/): النسخة العربية الكاملة
- [Integrations](https://revoplyai.com/integrations/): official WhatsApp Business API, Telegram, Facebook Messenger, Instagram DMs, website chat widget, Salla store sync, and knowledge sources (documents, links, videos)
- [Integrations (Arabic) | تكاملات RevoplyAI](https://revoplyai.com/ar/integrations/): واجهة واتساب الأعمال الرسمية وتليجرام وماسنجر وإنستغرام وودجت الموقع ومصادر المعرفة
- [FAQ](https://revoplyai.com/faq/): frequently asked questions
- [FAQ (Arabic) | الأسئلة الشائعة](https://revoplyai.com/ar/faq/)
- [About](https://revoplyai.com/about/): company, ownership, and what the platform does
- [About (Arabic) | من نحن](https://revoplyai.com/ar/about/)
- [Contact](https://revoplyai.com/contact/): contact and demo requests
- [Contact (Arabic) | تواصل معنا](https://revoplyai.com/ar/contact/)
- [Careers](https://revoplyai.com/careers/): open positions
- [Blog](https://revoplyai.com/blog/): guides on WhatsApp automation, AI customer support, Arabic AI support, ban prevention, knowledge bases
- [Blog (Arabic) | المدونة](https://revoplyai.com/ar/blog/)
- [Privacy policy](https://revoplyai.com/privacy-policy/)
- [Terms and conditions](https://revoplyai.com/terms-conditions/)
- [Imprint](https://revoplyai.com/imprint/)

## Channel pages

- [WhatsApp AI chatbot](https://revoplyai.com/whatsapp-chatbot/): AI chatbot on the official WhatsApp Business API
- [WhatsApp AI chatbot (Arabic) | شات بوت واتساب](https://revoplyai.com/ar/whatsapp-chatbot/)
- [WhatsApp auto reply](https://revoplyai.com/whatsapp-auto-reply/): AI auto replies on WhatsApp, 24/7
- [WhatsApp auto reply (Arabic) | الرد التلقائي على واتساب](https://revoplyai.com/ar/whatsapp-auto-reply/)
- [Telegram auto reply](https://revoplyai.com/telegram-auto-reply/): AI auto replies on Telegram
- [Telegram auto reply (Arabic) | الرد التلقائي على تليجرام](https://revoplyai.com/ar/telegram-auto-reply/)
- [Free WhatsApp AI bot number](https://revoplyai.com/whatsapp-bot-number/): message a live RevoplyAI demo bot on WhatsApp or Telegram, no sign-up
- [Free WhatsApp AI bot number (Arabic) | رقم بوت واتساب للتجربة](https://revoplyai.com/ar/whatsapp-bot-number/)

## Solutions by industry (EN + AR)

- [AI chatbot solutions by industry](https://revoplyai.com/solutions/): how clinics, online stores, real estate agencies, restaurants and schools use RevoplyAI to answer customers on WhatsApp & Telegram
- [Solutions hub (Arabic) | حلول شات بوت حسب القطاع](https://revoplyai.com/ar/solutions/): حلول شات بوت الذكاء الاصطناعي للعيادات والمتاجر والعقارات والمطاعم والمدارس
- [WhatsApp AI chatbot for online stores](https://revoplyai.com/solutions/ecommerce/): order status, sizing, returns and delivery questions answered instantly in Arabic & English
- [E-commerce solutions (Arabic) | شات بوت واتساب للمتاجر الإلكترونية](https://revoplyai.com/ar/solutions/ecommerce/)
- [WhatsApp AI chatbot for clinics & healthcare](https://revoplyai.com/solutions/healthcare/): appointment enquiries, reminders and follow-ups without tying up the reception desk
- [Healthcare solutions (Arabic) | شات بوت واتساب للعيادات](https://revoplyai.com/ar/solutions/healthcare/)
- [WhatsApp AI chatbot for real estate agencies](https://revoplyai.com/solutions/real-estate/): qualify property enquiries around the clock and route serious buyers to agents
- [Real estate solutions (Arabic) | شات بوت واتساب للعقارات](https://revoplyai.com/ar/solutions/real-estate/)
- [WhatsApp AI chatbot for restaurants & cafés](https://revoplyai.com/solutions/restaurants/): reservations, menu questions and opening hours handled even during service
- [Restaurant solutions (Arabic) | شات بوت واتساب للمطاعم](https://revoplyai.com/ar/solutions/restaurants/)
- [WhatsApp AI chatbot for schools & training centres](https://revoplyai.com/solutions/education/): answer parent and student enquiries about courses, fees and enrolment instantly
- [Education solutions (Arabic) | شات بوت واتساب للمدارس ومراكز التدريب](https://revoplyai.com/ar/solutions/education/)

## Free tools

- [Free Tools hub](https://revoplyai.com/tools/): free WhatsApp & Telegram tools — link generators, QR codes, and more
- [Free Tools hub (Arabic) | أدوات مجانية](https://revoplyai.com/ar/tools/): أدوات واتساب وتليجرام المجانية
- [WhatsApp Link Generator + QR (free tool)](https://revoplyai.com/tools/whatsapp-link-generator/): free tool to create a wa.me click-to-chat link with a pre-filled message and a downloadable QR code
- [WhatsApp Link Generator + QR (Arabic) | منشئ رابط واتساب](https://revoplyai.com/ar/tools/whatsapp-link-generator/): أداة مجانية لإنشاء رابط واتساب برسالة جاهزة ورمز QR
- [Telegram Link Generator + QR (free tool)](https://revoplyai.com/tools/telegram-link-generator/): free tool to create a t.me deep link for a username, channel, bot, or phone number with a downloadable QR code
- [Telegram Link Generator + QR (Arabic) | منشئ رابط تليجرام](https://revoplyai.com/ar/tools/telegram-link-generator/): أداة مجانية لإنشاء رابط تليجرام (t.me) ورمز QR
- [WhatsApp Chat Button generator (free tool)](https://revoplyai.com/tools/whatsapp-chat-button/): generate a floating WhatsApp chat button for any website as a copy-paste HTML snippet
- [WhatsApp Chat Button (Arabic) | زر واتساب للموقع](https://revoplyai.com/ar/tools/whatsapp-chat-button/): أداة مجانية لإنشاء زر واتساب عائم لأي موقع بكود HTML
- [WhatsApp Message Templates (free tool)](https://revoplyai.com/tools/whatsapp-message-templates/): ready-to-use WhatsApp greeting, away, business-hours, order, and follow-up message templates in English & Arabic
- [WhatsApp Message Templates (Arabic) | قوالب رسائل واتساب](https://revoplyai.com/ar/tools/whatsapp-message-templates/): قوالب رسائل واتساب جاهزة بالعربية والإنجليزية
- [AI Support Cost Savings Calculator (free tool)](https://revoplyai.com/tools/support-cost-calculator/): estimate customer-support savings from automating inquiries with AI, in SAR/AED/USD and more
- [AI Support Cost Calculator (Arabic) | حاسبة تكاليف الدعم](https://revoplyai.com/ar/tools/support-cost-calculator/): حاسبة مجانية لتقدير توفير تكاليف دعم العملاء بالذكاء الاصطناعي
- [Slow Reply Cost Calculator (free tool)](https://revoplyai.com/tools/response-time-calculator/): estimate the revenue lost to slow or missed WhatsApp & Telegram replies
- [Slow Reply Cost Calculator (Arabic) | حاسبة تكلفة الردود المتأخرة](https://revoplyai.com/ar/tools/response-time-calculator/): حاسبة مجانية لتقدير الإيرادات المفقودة بسبب الردود المتأخرة

## Recommended blog articles

- [Arabic AI customer support](https://revoplyai.com/blog/arabic-ai-customer-support/)
- [How to automate WhatsApp without ban risk](https://revoplyai.com/blog/automate-whatsapp-without-ban-risk/)
- [Reduce support costs with AI](https://revoplyai.com/blog/reduce-support-costs-with-ai/)
- [What to put in an AI knowledge base](https://revoplyai.com/blog/what-to-put-in-ai-knowledge-base/)
- [Unified inbox for multi-channel support](https://revoplyai.com/blog/unified-inbox-multi-channel-support/)
- [Best WhatsApp chatbots for Arabic businesses (2026)](https://revoplyai.com/blog/best-whatsapp-chatbot-arabic/)
- [Best Telegram AI chatbot for Arabic businesses (2026)](https://revoplyai.com/blog/best-telegram-ai-chatbot-arabic/)
- [How to auto-reply on WhatsApp & Telegram for free](https://revoplyai.com/blog/automate-whatsapp-telegram-free/)
- [WhatsApp Business App vs API: which do you need?](https://revoplyai.com/blog/whatsapp-business-guide-for-smbs/)
- [WhatsApp marketing in MENA: broadcasts done right](https://revoplyai.com/blog/whatsapp-marketing-mena/)
- [How to make a WhatsApp bot (no coding needed)](https://revoplyai.com/blog/how-to-make-whatsapp-bot/)
- [Send bulk WhatsApp messages without getting banned](https://revoplyai.com/blog/whatsapp-bulk-messages-without-ban/)
- [Best free WhatsApp bot in 2026: compare options](https://revoplyai.com/blog/best-free-whatsapp-bot-2026/)
- [Salla WhatsApp AI assistant](https://revoplyai.com/blog/salla-whatsapp-ai-assistant/)
- [WhatsApp voice notes and AI replies](https://revoplyai.com/blog/whatsapp-voice-notes-ai-replies/)