WhatsApp AI Chatbot for Restaurants and Cafés
Nobody on your floor team can take a booking, describe the menu and serve table nine at the same time. RevoplyAI answers on WhatsApp instead — reservations, opening hours, menu and dietary questions, location and delivery — in Arabic and English, including the middle of service.
Last updated: July 2026
What is a WhatsApp chatbot for restaurants?
A WhatsApp chatbot for restaurants is automated software that replies to guest messages without pulling someone off the floor. It handles reservation requests, opening hours, the menu and dietary questions, location and parking, delivery areas, and private-event enquiries — then passes anything unusual to your team. RevoplyAI answers from your own menu and policies in Arabic and English, including during service when nobody can reach a phone.
of UAE consumers say they're comfortable with restaurants using AI, and one in four diners prefer to receive texts from restaurants.
of consumers failed to show up for a booking in 2024, up from 12% the year before.
the average cost to a restaurant of a single no-show.
The messages arriving mid-service
The phone rings hardest exactly when you can least answer it. Seven to nine in the evening is when bookings come in and when every member of your team is on the floor. Whoever picks up is being taken away from a paying guest; whoever doesn't pick up loses a booking to the restaurant down the road.
The questions are almost always the same five. Are you open, do you have a table for four at eight, is there parking, do you have vegetarian options, do you deliver to my area. None of them needs a manager. All of them need answering within a minute or two, or the guest books elsewhere.
No-shows are a quiet, constant cost. The research above puts it plainly: no-show rates are rising and each one has a real cost attached. A confirmation the day before and a reminder on the day is the single most effective thing a restaurant can do about it — and it's exactly the kind of task that never happens consistently when it's manual.
See it work: a booking taken during service
hi do you have a table for 4 tonight around 9?
19:42Good evening. Yes — we have availability at 9:00pm and 9:30pm tonight for four. Which would you prefer?
19:429 is good. one of us is vegetarian, is there enough for her?
19:43Plenty — we have six vegetarian mains, including the truffle mushroom risotto and the grilled halloumi platter, plus most of our mezze section is vegetarian. If she has any allergies, tell me now and I'll flag it for the kitchen.
19:43no allergies. is there parking?
19:44Yes, there's free valet at the main entrance, and the mall car park underneath is free for the first three hours. I've noted your table for four at 9:00pm tonight under this number — you'll get a confirmation shortly. If your plans change, just message here.
19:44perfect thank you
19:457:42pm, mid-service. Nobody left the floor, and the table was still booked.
The nine questions your guests ask most
- Are you open now, and until what time?
- Do you have a table for [n] at [time]?
- Can I see the menu?
- Do you have vegetarian, vegan or gluten-free options?
- Where exactly are you, and is there parking?
- Do you deliver, and to which areas?
- Do you take large groups or private events?
- Is there a dress code?
- Do you have high chairs or a kids' menu?
All nine are answerable from your menu, your opening hours and a short policy sheet. That's an afternoon's work to assemble, and it covers almost every message you receive.
What to put in your restaurant's knowledge base
- Full menu with prices and descriptions
- Dietary information — vegetarian, vegan, gluten-free, nut content
- Opening hours, including Ramadan timings and public holidays
- Location, landmarks, parking and valet details
- Delivery areas, minimum order and which platforms you're on
- Reservation policy — group size limits, holding time, deposits
- Private events and set-menu options
- Dress code, if you have one
- Family facilities — high chairs, kids' menu, play area
Live in three steps
Connect your restaurant's WhatsApp number
Through the official WhatsApp Business API, so the number on your listings and delivery profiles stays safe.
Upload your menu and policies
Menu, hours, delivery areas, reservation rules. A PDF menu is fine.
Set your handover rules
Complaints, large-group bookings and private events go to a manager, not a bot.
What it handles for your restaurant
Takes bookings during service
The busiest hour for enquiries is the worst hour to answer a phone. The bot doesn't have that problem.
Knows your menu properly
Dishes, prices, and dietary detail answered from your actual menu, not a guess.
Confirmations and reminders
The day-before confirmation that reduces no-shows, sent consistently to every guest.
Arabic & English, incl. Khaleeji
Guests message how they speak, and the bot replies the same way.
Complaints go to a manager
A bad experience needs a person. That's a routing rule you set.
One shared inbox
WhatsApp, Telegram and website messages in one place, so a booking never sits unseen in someone's personal phone.
Frequently asked questions
Can it book directly into our reservation system?
It captures the party size, time and any dietary notes and passes them to your team. Direct write-back to a booking system depends on which one you use — contact us about your setup.
Can it send booking reminders?
Yes, and this is where most of the value is. The research on no-shows is consistent, and a reminder only works if it goes out every single time — which is exactly what automation is for.
Does it know our menu?
It answers from the menu you upload, including prices and dietary information. If you change the menu, update the upload — otherwise it will confidently quote an old price.
Does it handle Arabic?
Yes, including Khaleeji dialect and mixed Arabic-English messages.
What about delivery orders?
It answers delivery-area, minimum-order and timing questions, and points guests to wherever you take orders. It doesn't process the order or take payment itself.
Can it handle large group or private event enquiries?
It collects the details — date, headcount, occasion, budget — and routes to a manager. Events are worth a human conversation.
What happens with a complaint?
Straight to a person. A bot cannot recover an unhappy guest, and shouldn't try.
How long does setup take?
Most restaurants are live the same day. The time goes into assembling the menu and policy documents, not the technical setup.
Take the booking without leaving the floor
Connect your restaurant's WhatsApp and start answering in minutes. Free plan, no credit card required.